FAQ

General
  •  What is ADECS?

Asia Defence Expo & Conference Series (ADECS) is a leading defence and military exhibition focussed specifically on trends and opportunities within the Asia Pacific region.

  • Where does ADECS take place?

ADECS takes place at Marina Bay Sands, Singapore from 29-30 January 2019. More information can be found on the Marina Bay Sands website.

  • How do I get to ADECS?

Please click here for information on getting to the Marina Bay Sands.

  • How can I exhibit at ADECS?

Please complete the stand booking form and a member of the sales team will be in touch.

Registration

  • When is the deadline for me to register for the conference?

We recommend you register as early as possible as places are limited. If you come onsite without a confirmed registration you are not guaranteed access the event and you will have to pay an extra fee for processing your registration onsite.

  • How long will it take for my registration to be approved?

It can take up to two weeks for your registration to be processed by our verification team.

  • Why have I received an email requesting further information?

We did not receive enough details to approve your registration straight away. You need to reply to the email received and send your supporting information to security.ADECS@clarionevents.com. The most common reason for queried registrations is using a @gmail, @yahoo etc. email address to register. Please use your official work/ military email address to register. 

  • I still haven’t received the status of my registration after two weeks. What should I do?

First, check your spam folder. If after two weeks you still haven’t heard from us then get in touch.

  • Can I bring my wife / husband or children to the event with me?

This event is only open to professionals and military working in the Defence sector. Unless your family member works in the sector, he/she won’t be granted access. Also, the event is solely open to people over 18 years.

  • What do I need to bring with me to gain entry to the event?

Invoicing and Cancellation

  • How do I get an invoice/ receipt for my registration?

An invoice was sent to you by email straight away after registering. If you cannot find it in your inbox, please check your spam folder.

  • Cancellation & Admission Policy

Please make sure you visit the website and read our terms and conditions and privacy policy before you arrive onsite.

  • Due to unforeseen circumstances I can no longer attend the conference, can I get a refund?

It is not possible to cancel delegate places once these have been booked. If any delegate is unable to attend we will accept a substitute delegate at no extra cost. Please notify us in writing by emailing team@asia-decs.com.


Onsite

  • What is the appropriate dress for the exhibition/delegates/militaries?

Military personnel are advised to wear their uniform. Changing facilities will be available onsite. For other professionals, please wear business attire.

  • Can I take photos in the conference rooms and exhibition?
Please note that filming, photography and/or recording is prohibited within the conference and exhibition. Filming, photography and/or recording of specific Exhibitors and stands is permitted on receipt of permission from the Exhibitor. 


Exhibitors

  • How can I register myself and my colleagues for exhibitor badges

  • We will send a link and log in details to the main stand holder to register for exhibitor passes before the event. If you are coordinating the stand at ADECS but someone else signed the contract, please get in touch and let us know.

  • I have registered as an exhibitor but would like to attend the conference. How do I upgrade my badge?

  • Firstly, please contact us to cancel your exhibitor badge. You will then have to purchase a conference ticket from the website. We will change your badge category to “Exhibitor Delegate” so you can access the exhibition out of opening hours and attend the conference.

    • How can we promote our participation at ADECS?
    We have lots of tools and resources available to help you promote your stand at ADECS. If you have not received the exhibitor publicity guide, please contact the marketing team .